Return & Refund Policy

 

We offer a 7-day return window from the date of delivery.

Eligibility for return:

  • Product must be unused and in original packaging

  • Return request must be raised within 7 days of delivery

  • Used, damaged, or tampered products are not eligible

Refund Process:

  • Once the returned product passes quality check, refunds are processed within 5–7 working days

  • Prepaid orders are refunded to the original payment method

  • COD orders are refunded via UPI or bank transfer

Shipping charges (if any) are non-refundable unless the return is due to a damaged or incorrect product.

To initiate a return, please contact us at tresscafitnesscare@gmail.com with your order ID.